Terms of service

Terms of Service

Last updated: September 2026

Welcome to Zia Attire. By accessing or purchasing from ziaattire.com, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Zia Attire

Zia Attire is an online fashion store offering clothing and related products through ziaattire.com.

In these terms, “we,” “us,” “our,” and “Zia Attire” refer to Zia Attire, and “you” and “customer” refer to the person accessing or purchasing from our website.

2. Products and Product Information

We make reasonable efforts to display product descriptions, colours, sizes, images, and other information accurately.

However:

Actual colours may vary slightly depending on your device or screen.
Minor variations in fabric, print, texture, or appearance may occur.
Product availability may change without prior notice.
We reserve the right to correct pricing, description, or product information errors.

3. Prices and Taxes

All product prices displayed on our website are in Indian Rupees (INR).

Applicable taxes are included in the displayed product price unless specifically stated otherwise.

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation through the contact information provided by you.

An order may be cancelled by us in circumstances including:

Product being unavailable.
Incorrect product or pricing information.
Suspected fraudulent or unauthorized activity.
Incorrect or incomplete customer information.
Circumstances beyond our reasonable control.

If we cancel an order for which payment has already been received, the applicable amount will be refunded to the original payment method, subject to the applicable refund process.

5. Payment

We accept payment methods displayed at checkout, which may include:

Online payments through our payment gateway.
Cash on Delivery (COD), where available.

For COD orders, the customer agrees to accept and pay for the order at the time of delivery.

Repeated refusal or non-acceptance of COD orders may result in COD being restricted or unavailable for future orders.

6. Shipping and Delivery

Orders are shipped using our logistics and shipping partners.

Estimated delivery times displayed on the website are estimates and may vary because of:

Courier delays.
Weather conditions.
Public holidays.
Remote locations.
Incorrect or incomplete address information.
Other circumstances beyond our control.

Once an order has been handed over to the shipping partner, delivery is subject to the courier's processes and serviceability.

Customers are responsible for providing a correct and complete delivery address and contact number.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return and Refund Policy available on our website.

Customers should review the Return and Refund Policy before placing an order.

Products returned must meet the conditions specified in our Return and Refund Policy.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within the period specified in our Return and Refund Policy.

We may request photographs, videos, order details, or other information to verify the issue.

9. Customer Information

You agree to provide accurate and complete information when placing an order, including your:

Name
Delivery address
Mobile number
Email address, where applicable
Payment information, where required

You are responsible for ensuring that the information provided is correct.

10. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with the operation or security of the website.
Copy, reproduce, or misuse our website content without permission.
Use our website to conduct fraudulent activities.
Submit false or misleading information.

11. Intellectual Property

All content on ziaattire.com, including but not limited to logos, photographs, product images, graphics, designs, text, and other materials, belongs to or is used by Zia Attire with appropriate rights.

You may not reproduce, distribute, modify, or commercially use our content without our prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

Use of such services may also be subject to the respective third party's terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Zia Attire will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, or other external circumstances.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.